The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Adult Content
We do not allow any adult content on any of our services.Please review our Terms of Service for...
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Any hidden costs or fees?
No we do not have any hidden costs or fees, this includes setup fees. We like to do this kind of...
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Are there any contracts?
Only the terms of service and the specified billing period on checkout.
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Can I access my email away from my home?
Yes, every account has webmail access allowing you to check your email anywhere in the world that...
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Can I resell my web space?
No, reselling is not allowed unless specified on the package. Please open a ticket if you need...
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Can I upgrade my package?
Yes you can, we allow all hosting packages to be upgradable, and we do support prorata billing.
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Can I use server side includes (SSI)?
Yes we do, in fact most of the sites being developed and hosted on Eye Ball Hosting Solutions...
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Do you offer live chat?
Yes we do, but we currently only have one technician that actively monitors and provides support...
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Do you offer MySQL MSSQL or both?
We only offer MySQL as it is the safest and best database system, and best of all it's free.
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Do you offer phone support?
No, we are sorry but we are a small company and prefer handling support and sales requests over...
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Do you offer Telnet or SSH access?
No, and those of you who have been in the business long enough know why.
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Do you support password protected directories?
Of course we do, using the control panel provided with every hosting account you can easily set...
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Do you support XML
Yes, of course we do.
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How many sites can I host?
You can host as many sites as you want, but only you will get access to the control panel, but...
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If I reach my bandwith limit, what will happen?
This should not be a surprise as we send out an email as soon as you reach 80% of your bandwidth....
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Is there an option for unlimited bandwidth?
No, technically speaking there is no such thing as unlimited bandwidth and we would rather not...
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Warez/Copyrighted Material
You are not allowed to have or link to any content, application, or any other form of copyrighted...
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What happens if my site does not follow your terms of service?
Sites that do not follow our terms of service will be suspended, terminated, or in very extreme...
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What if I don't live in America?
If you do not live in the United States you are still able to purchase our services, unless our...
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What is your server's operating system?
Our servers are installed with CentOS/RedHat Linux and Apache Web Server
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What payment options do you offer?
We only accept PayPal at the present time because it is the largest and safest way to...
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When will my account be active?
If you recently purchased a hosting account from us your account should be active almost...
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Will ads be placed on my site?
No we do not place any ads on any of our paid packages. We do reserve the right to place small...
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